1. Definitions

For the purposes of these Terms and Conditions, the following definitions apply:

  • "hugo46", "we", "us", "our" refers to the hugo46 online betting platform operated under international gaming licenses and accessible at https://hugo46.cam.
  • "User", "you", "your", "Player" refers to any individual who registers an account and uses hugo46 services.
  • "Account" refers to the personal betting account created by a User upon registration, used to place bets, manage funds, and access platform features.
  • "Services" refers to all betting, gaming, and related services provided by hugo46, including sports betting, live casino, slot games, and other gaming products.
  • "Bet" refers to any wager placed by a User on an event, game, or outcome offered on the hugo46 platform.
  • "Stake" refers to the amount of money wagered on a specific bet.
  • "Balance" refers to the total funds in a User's Account, including deposits, winnings, and active bonuses.
  • "Bonus" refers to promotional credits, free bets, cashback, or other incentives provided by hugo46 subject to specific terms and wagering requirements.
  • "KYC" (Know Your Customer) refers to the identity verification process required to comply with anti-money laundering regulations and ensure Account security.

2. Acceptance of Terms

By registering an Account on hugo46, accessing our website, or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. These Terms constitute a legally binding agreement between you and hugo46.

If you do not agree with any part of these Terms, you must immediately cease using hugo46 Services and refrain from creating an Account. Continued use of the platform after any modifications to these Terms constitutes acceptance of the updated Terms.

hugo46 reserves the right to amend, modify, or update these Terms and Conditions at any time without prior notice. It is your responsibility to review these Terms periodically. Material changes will be communicated via email or in-app notification, but your continued use of Services following such changes constitutes acceptance.

3. Eligibility Requirements

To register an Account and use hugo46 Services, you must meet the following eligibility criteria:

⚠️ Age and Legal Capacity

You must be at least 21 years of age or older. hugo46 strictly enforces this age restriction in accordance with Indonesian regulations and international responsible gaming standards. By registering, you confirm that you are of legal age and possess the legal capacity to enter into binding contracts.

  • Age Requirement: You must be at least 21 years old. Underage gambling is strictly prohibited. hugo46 reserves the right to request proof of age at any time, and failure to provide valid documentation will result in immediate Account suspension and forfeiture of funds.
  • Residency: You must be a resident of Indonesia or located in a jurisdiction where online gambling is legal. Users from restricted jurisdictions may not register or use hugo46 Services.
  • Legal Capacity: You must have the legal capacity to enter into binding agreements and are not prohibited by law or court order from gambling.
  • Single Account: Each person may register only one Account. Multiple Accounts, duplicate registrations, or use of false information will result in permanent ban and confiscation of all funds.
  • Personal Use Only: Your Account is for personal use only. Commercial use, Account sharing, or betting on behalf of third parties is prohibited.

hugo46 reserves the right to refuse registration or terminate Accounts that fail to meet these eligibility requirements. Users who provide false information during registration or verification may face legal action in addition to Account termination.

4. Account Registration and Security

To access hugo46 Services, you must complete the registration process and create a personal Account. During registration, you must provide accurate, current, and complete information including your full legal name, date of birth, email address, phone number, and residential address.

Account Credentials

You are responsible for maintaining the confidentiality of your Account username and password. You must not share your login credentials with any third party. Any activity conducted through your Account is your sole responsibility, regardless of whether you authorized the activity.

If you suspect unauthorized access to your Account, you must immediately notify hugo46 customer support and change your password. hugo46 will not be liable for any losses resulting from unauthorized use of your Account if you failed to maintain credential security.

KYC Verification

hugo46 is required by law to verify the identity of all Users. You must complete KYC verification before processing your first withdrawal. KYC documentation typically includes:

  • Valid government-issued photo ID (Indonesian National ID Card / KTP, passport, or driver's license)
  • Proof of address dated within the last 3 months (utility bill, bank statement, or government correspondence)
  • Selfie photograph holding your ID card next to your face

Failure to complete KYC verification within 30 days of Account creation may result in Account suspension. All documents must be clear, legible, and unaltered. hugo46 reserves the right to request additional documentation at any time.

5. Deposits and Withdrawals

hugo46 supports multiple deposit and withdrawal methods tailored to the Indonesian market, including bank transfers via BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, and other major Indonesian banks.

Deposits

  • Minimum Deposit: The minimum deposit amount is Rp 50,000 (fifty thousand Indonesian Rupiah). Maximum deposit limits vary by payment method and Account tier.
  • Processing Time: Deposits via major Indonesian banks (BCA, BRI, BNI, Mandiri) are credited instantly. Other methods may take up to 15 minutes.
  • Deposit Fees: hugo46 does not charge deposit fees. Any bank transfer fees imposed by your financial institution are your responsibility.
  • Currency: All transactions are conducted in Indonesian Rupiah (IDR). Deposits in other currencies will be converted at prevailing exchange rates, and conversion fees may apply.

Withdrawals

  • Minimum Withdrawal: The minimum withdrawal amount is Rp 100,000. There is no maximum withdrawal limit, but unusually large withdrawals may be subject to additional security review.
  • Processing Time: Withdrawal requests are processed within 15 minutes to 24 hours, depending on verification status and withdrawal amount. First-time withdrawals require completed KYC verification.
  • Withdrawal Fees: hugo46 absorbs all bank transfer fees. Users receive the full withdrawal amount without deductions.
  • Wagering Requirements: Deposits must be wagered at least once before withdrawal. Bonus funds are subject to specific wagering requirements outlined in Section 6.
  • Verification Requirements: Withdrawals may be delayed pending identity verification, source of funds documentation, or anti-fraud review. hugo46 reserves the right to request additional information before processing withdrawals.

hugo46 operates a strict anti-money laundering policy. Suspicious transactions, irregular betting patterns, or deposits followed by immediate withdrawal requests without wagering will trigger security reviews and may result in Account suspension.

6. Bonuses and Promotions

hugo46 offers various bonuses and promotions to reward Users. All bonuses are subject to specific terms and conditions that must be met before winnings can be withdrawn. Failure to comply with bonus terms may result in forfeiture of bonus funds and associated winnings.

General Bonus Terms

  • Eligibility: Bonuses are available only to eligible Users who meet specific criteria (e.g., first deposit, minimum deposit amount, account tier). Each bonus may only be claimed once per User, household, IP address, or device.
  • Wagering Requirements: Bonus funds must be wagered a specified number of times (e.g., 30x bonus amount) before they can be converted to withdrawable cash. Wagering contribution varies by game type: slots typically contribute 100%, live casino and sports betting may contribute 10%-50%.
  • Maximum Bet Limits: While an active bonus is in use, maximum bet limits apply (typically Rp 50,000 per spin/bet). Exceeding the maximum bet will void the bonus and associated winnings.
  • Time Limits: Bonuses must be used within a specified validity period (e.g., 30 days from activation). Unused bonuses expire automatically and cannot be reinstated.
  • Withdrawal Restrictions: Withdrawing funds before completing wagering requirements forfeits the bonus and any winnings derived from the bonus.

Bonus Abuse

hugo46 reserves the right to cancel bonuses, void bets, and confiscate winnings if bonus abuse is detected. Prohibited activities include but are not limited to: creating multiple Accounts to claim bonuses repeatedly, using arbitrage betting strategies, hedging bets across different platforms, or any activity designed to exploit bonus terms without genuine betting risk.

7. Betting Rules and Procedures

All bets placed on hugo46 are subject to the following rules and procedures. It is your responsibility to understand the rules of each betting market and game type before placing bets.

Bet Acceptance

  • Bet Confirmation: A bet is considered valid only when confirmed by the hugo46 system and a unique bet ID is generated. Bets placed but not confirmed due to technical errors, insufficient balance, or system maintenance are void.
  • Odds Changes: Odds may change at any time before bet confirmation. Users must accept the displayed odds at the time of bet placement. hugo46 is not responsible for odds discrepancies or delays in odds updates.
  • Bet Limits: Minimum and maximum stake limits vary by market and game type. hugo46 reserves the right to refuse bets exceeding specified limits or to adjust limits for individual Accounts based on betting history.
  • Cancellation and Voiding: Bets cannot be cancelled or modified once confirmed. hugo46 reserves the right to void bets in cases of obvious errors (e.g., incorrect odds, duplicate bets due to system malfunction, bets placed after event start time).

Sports Betting Rules

  • Settlement: Sports bets are settled based on official results as determined by the relevant governing body (e.g., FIFA for football, FIBA for basketball). Unofficial results, media reports, or third-party statistics are not used for settlement.
  • Postponed/Cancelled Events: If an event is postponed or cancelled, bets are typically voided and stakes returned unless the event is rescheduled and completed within 48 hours. Specific rules vary by sport.
  • Live Betting: Live/in-play bets are subject to additional rules including delay in bet acceptance due to data transmission. Bets placed after a significant event (e.g., goal, red card) may be voided.

Casino Game Rules

Casino games including slots, live dealer games, and table games are governed by their individual game rules as provided by the game developer. RTP (Return to Player) percentages, volatility ratings, and paylines are displayed within each game. hugo46 does not alter RTP or game outcomes—all results are determined by certified random number generators.

8. Prohibited Activities

The following activities are strictly prohibited on hugo46. Violation of these terms may result in immediate Account suspension, forfeiture of funds, and potential legal action.

⚠️ Strictly Prohibited Behavior

  • Underage Gambling: Any User under 21 years of age will be permanently banned, and all funds confiscated.
  • Multiple Accounts: Creating more than one Account per person, household, or IP address.
  • Fraud and Collusion: Using stolen payment methods, colluding with other Users, or engaging in any form of fraudulent activity.
  • Bonus Abuse: Exploiting bonuses through arbitrage, hedging, or other methods designed to guarantee profit without risk.
  • Use of Bots/Automation: Using automated software, bots, or scripts to place bets or manipulate gameplay.
  • Money Laundering: Using hugo46 to launder money or engage in any illegal financial activity.
  • Reverse Engineering: Attempting to reverse engineer, decompile, or hack hugo46 software or systems.

9. Limitations of Liability

hugo46 provides Services on an "as is" and "as available" basis. While we strive to maintain platform availability and accuracy, we cannot guarantee uninterrupted or error-free service.

Disclaimer of Warranties

hugo46 makes no warranties or representations regarding the accuracy, reliability, or completeness of content, odds, results, or any information provided on the platform. We do not guarantee that Services will be available at all times or free from technical issues, viruses, or security vulnerabilities.

Limitation of Liability

To the maximum extent permitted by law, hugo46 shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of Services. Our total liability for any claim related to the use of hugo46 Services shall not exceed the amount of deposits made by the User in the 90 days preceding the claim.

hugo46 is not responsible for losses caused by factors beyond our control including but not limited to: technical failures, internet connectivity issues, bank processing delays, regulatory actions, or force majeure events.

10. Account Suspension and Termination

hugo46 reserves the right to suspend or terminate your Account at any time, with or without cause, and with or without notice. Grounds for suspension or termination include but are not limited to:

  • Violation of these Terms and Conditions
  • Failure to complete KYC verification within the required timeframe
  • Suspicion of fraudulent activity, money laundering, or bonus abuse
  • Providing false or misleading information during registration or verification
  • Prolonged Account inactivity (no login or betting activity for 12+ months)
  • Request for self-exclusion under responsible gaming provisions

Upon Account termination, any remaining balance (excluding forfeited bonus funds or winnings derived from Terms violations) will be returned to you after deduction of any applicable fees or charges. hugo46 reserves the right to withhold funds pending investigation of suspected Terms violations.

User-Initiated Closure

You may request Account closure at any time by contacting customer support. Before closure, you must withdraw or forfeit any remaining balance. Closed Accounts cannot be reopened, and you may not register a new Account in the future.

11. Governing Law and Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with international gaming regulations and the laws of the jurisdiction in which hugo46 operates under license. Any disputes arising from or relating to these Terms or the use of hugo46 Services shall be resolved through the following process:

Internal Dispute Resolution

If you have a complaint or dispute regarding hugo46 Services, you must first contact our customer support team with a detailed description of the issue. hugo46 will investigate the matter and respond within 14 business days. Most disputes are resolved amicably at this stage.

Mediation and Arbitration

If internal resolution fails, disputes may be referred to an independent Alternative Dispute Resolution (ADR) service or binding arbitration as specified by the applicable gaming license. The decision of the arbitrator shall be final and binding on both parties.

Legal Jurisdiction

You agree that any legal proceedings arising from these Terms or your use of hugo46 Services shall be brought exclusively in the courts of the jurisdiction governing hugo46's operating license. You submit to the personal jurisdiction of such courts and waive any objection to venue or inconvenient forum.

12. Contact Information

For questions, concerns, or disputes related to these Terms and Conditions, please contact hugo46 customer support through the following channels:

  • Email: [email protected] (responses within 6-12 hours)
  • Live Chat: Available 24/7 through the hugo46 website and mobile platform
  • WhatsApp: +62 812 3456 7890 (text only, 08:00-24:00 WIB daily)

For legal or regulatory inquiries, write to: Legal Department, hugo46, or email [email protected]. Please allow up to 30 days for responses to legal correspondence.

Age Verification

hugo46 strictly enforces 21+ age restrictions. KYC documents are verified to ensure compliance with Indonesian regulations.

Legal Compliance

All operations conducted in accordance with international gaming licenses and anti-money laundering standards.

Account Security

Your Account is protected with encryption and two-factor authentication. Keep credentials confidential.

By Using hugo46, You Confirm:

  • You are at least 21 years of age and meet all eligibility requirements
  • You have read, understood, and agree to be bound by these Terms and Conditions
  • All information provided during registration and verification is accurate and truthful
  • You understand the risks associated with gambling and bet responsibly
  • You comply with all applicable laws in your jurisdiction regarding online gambling

Questions About Our Terms?

Read our FAQ for common questions, review our Privacy Policy to understand data handling, or contact support for clarification.

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