hugo46 is committed to protecting your personal information and respecting your privacy rights. This policy explains how we collect, use, store, and safeguard your data in compliance with Indonesian and international data protection regulations.
Effective Date: January 1, 2026
hugo46 ("we", "us", "our") operates an online betting platform accessible at https://hugo46.cam, providing sports betting, casino games, and related entertainment services to users in Indonesia and permitted jurisdictions. We recognize that privacy and data protection are fundamental rights, and we are committed to handling your personal information responsibly and transparently.
This Privacy Policy describes the types of personal information we collect when you register an account, use hugo46 services, or interact with our platform. It explains how we process, store, and protect your data, and outlines your rights regarding the information we hold about you.
By creating an account on hugo46 or using our services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with our data handling practices, please do not use hugo46 services.
hugo46 is the data controller responsible for the collection and processing of your personal information. For the purposes of Indonesian data protection regulations and international standards, hugo46 determines the purposes and means of processing personal data collected through our platform.
All inquiries regarding data protection, privacy concerns, or requests to exercise your privacy rights should be directed to:
Email: [email protected]
General Support: [email protected]
Response Time: We aim to respond to all privacy-related inquiries within 30 days of receipt.
hugo46 collects several categories of personal information necessary to provide betting services, comply with legal obligations, and ensure platform security. The types of information we collect include:
hugo46 processes your personal information for the following purposes, all of which are necessary to provide betting services, comply with legal obligations, or pursue legitimate business interests:
hugo46 processes personal information based on the following legal grounds under Indonesian data protection principles and international standards:
hugo46 does not sell, rent, or trade your personal information to third parties for their marketing purposes. We share your data only in the following limited circumstances:
We engage trusted third-party service providers to perform functions on our behalf, including:
All service providers are contractually bound to protect your data, use it only for specified purposes, and comply with applicable data protection laws.
hugo46 may disclose personal information to law enforcement, regulatory bodies, tax authorities, or courts when required by law, legal process, or legitimate governmental request. We may also disclose information to enforce our Terms and Conditions, protect our rights and property, or ensure user safety.
In the event of a merger, acquisition, corporate restructuring, or sale of assets, your personal information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.
hugo46 retains personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes. Specific retention periods include:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Duration of account + 5 years after closure | Legal compliance, dispute resolution |
| Transaction Records | 7 years from transaction date | Tax, audit, AML requirements |
| KYC Documents | 5 years after account closure | Regulatory compliance |
| Betting History | 7 years | Dispute resolution, game integrity |
| Marketing Consent | Until consent is withdrawn | Compliance with consent requirements |
| Communication Logs | 3 years from last contact | Customer service quality, dispute resolution |
After retention periods expire, personal information is securely deleted or anonymized. Anonymized data (which cannot identify individuals) may be retained indefinitely for statistical and analytical purposes.
hugo46 implements industry-standard technical and organizational security measures to protect your personal information against unauthorized access, loss, alteration, or disclosure. Our security practices include:
While we implement robust security measures, no system is completely immune to threats. You also play a role in protecting your information by maintaining password confidentiality, enabling two-factor authentication, and reporting suspicious activity immediately.
Under Indonesian data protection principles and international privacy standards, you have the following rights regarding your personal information:
To exercise any of these rights, contact our data protection team at [email protected]. We will respond within 30 days and may require identity verification to prevent unauthorized access. Note that certain requests may be subject to legal restrictions (e.g., we cannot delete transaction records required for tax compliance).
hugo46 uses cookies and similar technologies to enhance user experience, analyze platform performance, and deliver personalized content. Cookies are small text files stored on your device that help us recognize you on return visits.
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may limit platform functionality. For detailed information on cookies used by hugo46, refer to our Cookie Policy (available upon request).
hugo46 primarily serves users in Indonesia, and your personal information is stored on servers located in secure data centers. However, some service providers and business partners may be located outside Indonesia, requiring international data transfers.
When transferring data internationally, hugo46 ensures adequate protection through:
By using hugo46 services, you consent to international data transfers as necessary to provide betting services and related functionality.
hugo46 services are strictly restricted to individuals aged 21 years or older in accordance with Indonesian gambling regulations. We do not knowingly collect personal information from minors under the age of 21.
If we discover that we have inadvertently collected information from an individual under 21, we will immediately delete the account, erase all associated personal data, and forfeit any funds. Parents or guardians who believe their child has provided information to hugo46 should contact us immediately at [email protected].
hugo46 employs robust age verification measures including document verification during KYC, age-gating on registration, and ongoing monitoring for suspicious activity. Users who fail age verification are permanently banned from the platform.
hugo46 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. Material changes will be communicated via email to registered users and prominently displayed on our website.
The "Effective Date" at the top of this policy indicates the most recent revision. Continued use of hugo46 services following notice of changes constitutes acceptance of the updated Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.
For questions, concerns, or requests related to this Privacy Policy or hugo46's data handling practices, please contact:
Email: [email protected] (privacy-specific inquiries)
General Support: [email protected] (account and service questions)
Live Chat: Available 24/7 through the hugo46 platform
Response Time: Privacy requests are prioritized and typically resolved within 30 days
We take your privacy seriously and are committed to addressing your concerns promptly and transparently. If you believe hugo46 has not adequately addressed a privacy concern, you have the right to lodge a complaint with the relevant Indonesian data protection authority.
All personal data and transactions are protected with bank-grade SSL encryption, ensuring confidentiality and integrity.
hugo46 adheres to Indonesian data protection principles and international privacy standards including KYC/AML requirements.
You have the right to access, correct, delete, or transfer your personal information. Contact us to exercise your rights.
hugo46 never sells, rents, or trades your personal information to third parties for marketing purposes.
Personal data is retained only as long as necessary for legal compliance and service provision, then securely deleted.
In the unlikely event of a data breach, affected users are notified promptly in accordance with legal requirements.
Review our FAQ for common privacy questions, read our Terms & Conditions to understand platform rules, or contact our support team for personalized assistance.
Read FAQ Terms & Conditions Responsible Gaming